In this podcast, Rob Chestnut sheds light on creating an ethical organization and proclivity intentional integrity to help create an organization with strong values. She shared how organizations with sound moral values outperform organizations that don’t. He also shared how any organization could transform into organizations with ethical values by practicing intentional integrity. The session is an excellent watch for aspiring leaders preparing a team that plays a significant role in defining ethical organization.
Intentional Integrity: How Smart Companies Can Lead an Ethical Revolution by Robert Chesnut amzn.to/2Xi7SSG
Rob’s Recommended Read:
Positivity: Top-notch Research Reveals the 3 to 1 Ratio That Will Change Your Life by Barbara L. Fredrickson amzn.to/39WkUIe
Rob Chesnut is the Chief Ethics Officer at Airbnb, a role he took on in late 2019 after nearly four years as the company’s General Counsel. He previously led eBay’s North America legal team, where he founded the Internet’s first e-commerce person to person platform Trust and Safety team. He was the general counsel at Chegg, Inc. for nearly six years, and he served 14 years with the U.S. Justice Department, where he prosecuted CIA employee Aldrich Ames for espionage. He is the author of Intentional Integrity: How Smart Companies Can Lead an Ethical Revolution (St Martin’s Press, 2020).
Some Questions we talked about:
1. Explain your journey to your current role?
2. Could you share something about your current position?
3. What does Airbnb for a few folks who have not heard about it?
4. What is Chief Ethics Officer, and why is this role important?
5. Why write this book?
6. What is the premises of this book?
7. Everyone thinks they have integrity, yet week after week, we see organizations like Facebook, Google, Boeing, or even the Houston Astros, come under fire for failing to live up to their values. What is “intentional integrity,” and how can it help us get out of this integrity crisis?
8. What’s at stake if companies don’t directly and explicitly address integrity?
9. What was it like to be running trust and safety at eBay during the dot-com boom and now, a general counsel and chief ethics officer at Airbnb, two companies that had to invent ethical rules in the nascent and less-regulated frontier of e-commerce?
10. In a digital and global age with shifting cultural norms, how can companies reinforce common standards of integrity while respecting each employee’s right to their personal opinions and preferences?
11. You write that “you can’t outsource integrity,” and that to be authentic, pervasive, and persuasive, integrity must come directly from an organization’s leadership. If you could give one piece of advice to every CEO, what would it be?
12. How does culture embrace integrity?
13. What is the role of integrity in a capitalistic society?
14. This is a great topic for such a conversation, what have we learned from Covid19 outbreak about integrity?
15. Describe an organization that gets it?
16. What are some important factors I should keep in mind if I am an aspiring leader building the culture for the integrity led futuristic organization?
17. What is the most interesting sector of the industry right now?
18. What moves or strategies do you think companies are missing?
19. What are 1-3 best practices that you think is the key to success in your journey?
20. Do you have any favorite read?
21. As a closing remark, what would you like to tell our audience?
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